Process is a certain sequence of actions aimed to achieve certain business goal. As such this schema has no immediate value. Value appears when a process runs within an intended business environment.
Process cannot operate in vacuum. To start and achieve its goals process requires a set of initial conditions, prerequisites and actors, which further interact in various ways to produce certain results of the process. These can be commonly referenced as business objects and tenants of the process.
In a wide sense, most business objects can be considered as a sort of content. Even in case when an object is not purely IT based but has specific physical representation, such as a building, vehicle or equipment, it still has a mirror projection in an IT system to denote it as a process content.
In this sense, practical execution of the process always involves relevant content management. Vice versa, any manipulation of content always goes on a certain process, either implied or explicitly enforced and supervised.
Role of business processes in a digital company is far more important than in a traditional organization because digital organization literally consists of the digital business processes it implements. Traditionally, most business processes are in possession of workers or groups of workers, in other words, process stakeholders. Every worker holds in memory, experience, notes or corporate regulations certain course of action to follow in every particular situation. This implicit or partially formalized set of rules comprises a business model of a company. The model is subject to change by mere verbal discussion and agreement between workers and management, happen business environment evolves or new challenges appear. Situation is entirely different in a digital organization. Digital systems do not have any implicit awareness on business aspects, just an explicit algorithm to do exact functions, for which they were designed. Therefore, a digital business system is a manifestation of a bu...
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