Predominant trend of business development in technology age is growing complexity. This complexity is not concentrated densely in any specific area, such as IT but is distributed evenly across all areas and aspects of business.
At certain stage it became evident that it is impossible to hold and manage growing complexity of business by traditional means of classic business administration. BPM came to scene as a way to cope with versatility and volatility of modern business environments through systematic modeling and structuring organizations towards contemporary technology trends.
The idea appeared so tempting that many first stage BPMS pretended to be one stop solution for all business operations, especially in IT field. Of course, it was an exaggeration and false interpretation of real complexity challenge, which caused this development.
Consequently, the scope of BPM systems gradually dissolved into various workflow engines and form processors. Of course, this scope is too narrow and far from the original challenge, which brought BPM to agenda. It gradually eroded the original value of BPM by accidental associations with incomplete and limited systems from various IT domains.
However, the relevance of the original problem of managing complex business systems did not diminish but, on the contrary, continuously grows with progressive expansion of technology and digital platforms. It leaves no doubt that we will see explosive growth of BPM in next years on new level of universality and flexibility.
In terms of IT, we can expect that BPM will focus in a short prospect on micro-services and universal API tools to establish wider and more flexible system interaction. On wider scope we will definitely see deeper integration of business with equipment, robotics and IoT. BPM approach has no viable alternatives in unification of all these modern business trends.
Role of business processes in a digital company is far more important than in a traditional organization because digital organization literally consists of the digital business processes it implements. Traditionally, most business processes are in possession of workers or groups of workers, in other words, process stakeholders. Every worker holds in memory, experience, notes or corporate regulations certain course of action to follow in every particular situation. This implicit or partially formalized set of rules comprises a business model of a company. The model is subject to change by mere verbal discussion and agreement between workers and management, happen business environment evolves or new challenges appear. Situation is entirely different in a digital organization. Digital systems do not have any implicit awareness on business aspects, just an explicit algorithm to do exact functions, for which they were designed. Therefore, a digital business system is a manifestation of a bu...
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