Skip to main content

How many companies will not be able to transform digitally?

The progress of digital technologies is so rapid, so many new promising products appear every day that it creates a false illusion of infinite opportunities to transform an organization. No matter what bright options were missed yesterday, tomorrow will bring even more and better alternatives. This might be a classical argument of a manager who postpones digital transformation.

However, this impression of abundance and availability is dangerously elusive. As a rule, the number of technologies, which ideally satisfy requirements of a company, is very limited, if not void at all. The search for the right technology is tedious, requires significant effort and expertise, implementation is complex and error prone.

Small quantitative changes tend to gradually accumulate into principal qualitative shifts. If a company fails responding to small day-to-day challenges in digital transformation carefully watched and followed by competitors, it will definitely face one day an abyss, which is impossible to cross with one time action or investment. In many situations such untimely discovery may mean a catastrophic breakdown of the whole business.

To avoid a destructive digital revolution organization must constantly follow modern technology trends to turn them into digital evolution, which will gradually and persistently align business practice with reality of digitization and automation, bring unique digital identity and competitive edge.

Comments

Popular posts from this blog

CaseAgile Will Show BPMN Data Exchange between Visio and Leading BPMN Tools

CaseAgile announces a new release of Enterprise Composer™ add-on for Microsoft® Visio, which supports transparent exchange of BPMN diagrams designed in Visio with leading BPMN tools. CaseAgile will demonstrate capabilities of Enterprise Composer™ on upcoming "BPMN IN ACTION" event organized by The Object Management Group (OMG) in Seattle at December 10, 2018. Enterprise Composer™ offers a seamless and efficient way for every Visio® user into the world of professional business process management (BPM) systems and process automation. By using Enterprise Composer™, Microsoft® Visio can create executable processes fully compatible with BPMN™ 2.0 standard from OMG®, which is the global de-facto etalon for modeling business processes and can be used both by businesses and IT. Every BPM practitioner working with Microsoft® Visio now can import BPM models created in most popular BPM suites directly into Visio® and can export models cre...

Agile Processes and Customer Experience

Despite all fashionable favor, agile processes are a disaster in terms of customer outcomes . Imagine that you ordered a fridge but received a dishwasher instead. It is unlikely that you will be happy on this sort of creative agility. Customer process must be as precise and reliable as a Swiss clock. It is another story that customers always do their best to break this clock's precision in every possible and impossible manner: change their mind ten times a day, disappear at the moment of delivery, break supplied goods and claim a refund etc. And yet, customers highly appreciate flexibility of a company in response to their instant whims. We must not confuse agility of customers with precision of the company in response to agile client demands. Company can achieve accuracy and flexibility in serving clients only through rigorous process approach with detailed mapping of all possible client scenarios. Naturally, this detailed work-through may yield dozens and even hundredths of co...

Gap between process model and real process

There always exists a discrepancy between a model of business process, however well designed and accurate, and real execution of this process in a business environment. The reason for this gap is an unforeseen depth and hidden details inherent to any real process. Real business model of organization is ultimately unlimited in its depth. Going from highest management levels, it descends to individual departments, client relations, production units, technical code of equipment and controllers etc. In vast majority of cases, it is impossible and senseless to build a complete model covering all and every fine detail of the business. Omitted lower layers of the model create (pseudo) random fluctuations during execution of the model. Real execution paths of a process never follow its model exactly. However, in case of the correct model, we can expect to see that an ensemble of execution paths statistically converges to the model as to its average path over a significant set of observation...