BPM plays especially important role in all situations related to regulations and compliance. This is not accidental. Any regulation is a set of requirements and complementary procedures necessary to fulfill these requirements. Therefore, conformance to requirements can and should be expressed in a form of a business model. GDPR is just another standard to prove this common rule together with ISO, HIPPA and many others.
Especially, in case of GDPR one may even say that its implementation literally boils down to BPM and process adjustments. How else one can plan, implement and prove GDPR compliance, if not through process driven system design? It is fairly unlikely that GDPR will cause total replacement of existing digital business platforms. Instead, platforms will be adapted to follow GDPR procedures, in other words, processes.
We may think of GDPR as one of the world's biggest BPM initiates bringing process driven practices into daily routine of every business.
Role of business processes in a digital company is far more important than in a traditional organization because digital organization literally consists of the digital business processes it implements. Traditionally, most business processes are in possession of workers or groups of workers, in other words, process stakeholders. Every worker holds in memory, experience, notes or corporate regulations certain course of action to follow in every particular situation. This implicit or partially formalized set of rules comprises a business model of a company. The model is subject to change by mere verbal discussion and agreement between workers and management, happen business environment evolves or new challenges appear. Situation is entirely different in a digital organization. Digital systems do not have any implicit awareness on business aspects, just an explicit algorithm to do exact functions, for which they were designed. Therefore, a digital business system is a manifestation of a bu...
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