RPA is often considered as an alternative or even replacement to BPM. However, both technologies are complementary and closely similar.
RPA plays an important role to introduce modern process governance and automation into business domain, which most desperately needs it, namely, outdated legacy IT systems missing any other alternatives to orchestrate and automate.
Implementation of RPA over such systems de facto includes them into modern BPM workflows. Realization of RPA indirectly creates ready and practically proven BPM mapping, which can and should be further used as a ground for systematic upgrade and gradual replacement of existing legacy IT systems with contemporary architecture.
In this way, RPA paves a road to efficient BPM driven digital transformation of an organization based on process discovery achieved during RPA deployment. It is important, however, not to consider RPA as an ultimate goal but as a starting point in digital modernization.
Role of business processes in a digital company is far more important than in a traditional organization because digital organization literally consists of the digital business processes it implements. Traditionally, most business processes are in possession of workers or groups of workers, in other words, process stakeholders. Every worker holds in memory, experience, notes or corporate regulations certain course of action to follow in every particular situation. This implicit or partially formalized set of rules comprises a business model of a company. The model is subject to change by mere verbal discussion and agreement between workers and management, happen business environment evolves or new challenges appear. Situation is entirely different in a digital organization. Digital systems do not have any implicit awareness on business aspects, just an explicit algorithm to do exact functions, for which they were designed. Therefore, a digital business system is a manifestation of a bu...
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